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New York CMO Executive Summit
October 29, 2010  |  Marriott Marquis Times Square
2008 New York CMO Executive Summit Agenda
Agenda    Photos
Governing Body Private Dinner: November 6, 2008
6:00PM Governing Body Private Dinner
Dinner Keynote
Brands Transcending Time... A Conversation with John Hayes
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John Hayes
CMO
American Express Company
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Brad Berens
Chief Content Officer
ad:tech/iMedia
Moderator

Brands and brand images are often reflective of the cultural landscape: They evolve over time along with the market, the competition, the tastes of the consumer, and media trends. Things today are changing more rapidly than ever before and especially in the current economic environment, staying relevant is critical. On the heels of the 50th anniversary of the American Express Card, John Hayes will share the evolution of an iconic brand and the philosophies and approaches that will define its future.

Conference Day: November 7, 2008
8:00AM - 9:00AM Registration & Breakfast
9:00AM - 10:00AM Opening Keynote
Keynote
Getting Heard In A Sea Of Information
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Anne M. Mulcahy
Chairman and CEO
Xerox Corporation

The pace of business doesnt just seem like a treadmill set on sprint these daysboth business and life really are moving faster with each passing quarter. New media channels and new applications for old media combine to create exponentially more information, but there are still just the same 24 hours per day. For marketers, the force of this information storm makes cutting through the clutter an exciting and daunting new challenge. In the Summits opening keynote address, Anne Mulcahy shares her perspectives on:

  • What technology can and cannot do
  • The need to personalize information & get it to people when and where they need it
  • The growing importance of investing in the brand
10:00AM - 10:30AM Networking Break
10:30AM - 11:30AM General Session
Executive Perspectives
The Changing Role of the CMO
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Jeffrey W. Hayzlett
Chief Business Development Officer
Eastman Kodak Company
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Peter Sachse
President & CMO - Macy's Corporation, Chairman & CEO
Macys.com
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Tom Haas
CMO
Siemens Corporation
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Vance Williams LaVelle
Chief Retention Officer, SVP Marketing, Sales & Service
SIRIUS XM Satellite Radio
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Burt Helm
Marketing Editor
BusinessWeek
Moderator

The magic number for CMOs is 26.8the average tenure for a CMO at 100 leading B2C brands according to consulting firm Spencer Stuart. Why is marketing regime change such a regular fire drill? As media spasms, shifts and warps in the face of TV fragmentation, newspaper decline and the rise of digital media, how can a brand keep pace if theres a new sheriff riding into town every two years? Is Marketing accountable for listening to the customers it used only to talk at? Where do marketing, sales, communications and product all overlap, and who should drive silo-busting internally? In this exciting panel discussion, well dig into the growing influence of and challenges facing todays CMO.

11:30AM - 12:00PM Networking Break
12:00PM - 1:00PM Breakout Sessions
CMO Conversation
From Capital Who? to Capital One Bank
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Peter Horst
SVP, Brand Marketing
Capital One Financial

How do you create a Fortune 200 credit card brand in less than 20 years? How do you then extend that brand into a top–ranked and highly diversified financial institution, and then how do you extend once again into the brick and mortar world of branch banking? Join Capital One Senior Vice President of Brand Marketing Peter Horst as he walks us through and in–depth case study of the companys journey from credit cards to #11 U.S. bank—following its acquisitions of Hibernia Bank in Louisiana and North Fork Bank in New York. Learn about the challenges of stretching a brand into a new category, knitting together distinct cultures and strategies, and launching Capital One Bank in New York.

CMO Conversation
Marketing in a Soft Economy
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Mike Bauer
VP & GM - Spreads, Dressings and Beverages (Retired)
Unilever
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Kelley Gipson
EVP, Chief of Staff, Director Brand Marketing & Communications
CIT Group
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Jeffrey Glueck
CMO
Travelocity
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Bob Scaglione
SVP & Group Manager, Product & Marketing Group
Sharp Electronics

From skyhigh gas prices to the latest mortgage crisis, from the wars in Iraq and Afghanistan to the staggering cost of healthcare, the economic downturn is hitting American families hard and making it hard to market to them. Midlevel chains like Chilis are seeing empty restaurants, while a freshly remodeled McDonalds business is booming. What should brands do in the face of this latest recession? Who suffers and who wins? One kneejerk response is to slash marketing budgets, but that can be precisely the wrong action in a time when consumers weigh every brand name product against a generic or cheaper alternative. Join a working group session where we dig into these pressing issues.

1:00PM - 1:30PM Networking Break
1:30PM - 2:00PM Lunch Service
2:00PM - 2:45PM Luncheon Keynote
Keynote
Priceless? Prove it! Answering Tough Marketing Questions Before They Are Asked
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Lawrence Flanagan
CMO, Worldwide Marketing & Communications
MasterCard Worldwide

When your campaign slogan claims that your product is "Priceless," then your partners, community and customers demand that you prove that value proposition every day with a rigorous marketing efficiency and effectiveness discipline. From its birth 40 years ago in a cluster of banks in upstate New York, MasterCard has grown to a four billion dollar global leader in advancing commerce. In the last decade, as MasterCard made the transition from bank-owned association to highly-successful commercial enterprise with the 2006 IPO and listing on the NYSE, the role of the CMO has evolved dramatically. Lawrence Flanagan will describe his changing CMO role, as well as marketings participation in worldwide A&M strategy and internal leadership about the importance of Corporate Reputation.

2:45PM - 3:00PM Networking Break
3:00PM - 4:00PM Special Feature
Special Feature
Google: Betting on Marketing's Future
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Penry Price
VP, Advertising Sales, North America
Google

Penry Price, Google's VP of Advertising and Sales, North America, will walk us through several key national and consumer trends in the world of advertising including online, traditional media and emerging media. Penry will provide insights on where Google is placing its bets for the future of innovation and a few suggestions on how to foster your own marketing innovation.

4:00PM - 4:30PM Networking Break
4:30PM - 5:30PM Closing Keynote
Keynote
How and Where to Spend Your Marketing Dollars
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Don Schultz
Professor Emeritus-in-Service of Integrated Marketing Communications, Medill School of Journalism
Northwestern University

We wring our hands about the ever-changing marketing mix, but after the angst how, practically, do we allocate marketing resources? Many organizations have spent so much time trying to figure out ROI that they have ignored developing methodologies to (a) determine how much to spend, and (b) how to allocate those fundsparticularly between traditional and new media forms. Its all seat of the pants if that sophisticated. Professor Schultz will talk about the other end of the funnelwhat you put in and how to allocate it. Hell debut new research dealing with media consumption by actual users, which media forms are used together, media synergy and media influence. Youll leave the CMO Executive Summit feeling inspired and empowered.

5:30PM - 6:30PM Executive Reception & Luxury Prize Drawings
Testimonials
This is the second year I have attended this conference and I have learned something new and useful each year. The interaction with other CMO's is invaluable and I will definitely try to attend again next year.
– Peter Sachse, President & CMO - Macy's Corporation, Chairman & CEO, Macys.com
New York 2008

"This conference is an eye opening and energizing look at the marketing world from all perspectives."
– Mark Crandell, Associate VP of Chanel Marketing, Sharp Electronics
New York 2008

"Best practices from a variety of industries plus real solutions to problems that we all share. All this in an extremely collaborative atmosphere makes this an event one I plan on attending every year!"
– Bob Scaglione, Senior Vice President of Marketing, Sharp Electronics Marketing Company of America
New York 2008