Chris Moloney Chris Moloney
Chief Marketing Officer
Scottrade, Inc.

As Chief Marketing Officer at Scottrade, Chris Moloney leads all marketing, advertising, branding, public relations, CRM, customer intelligence and marketing research for the leading online, branch-supported investment brokerage in the U.S. Scottrade is one of America's leading customer satisfaction, loyalty and customer referral success stories, winning the "#1 Customer Loyalty Award" by BrandWeek magazine and BrandKeys from 2006-2009. Scottrade has also earned eight of the last ten J.D. Power and Associates Awards for "Highest Investor Satisfaction." Scottrade is recognized as the #1 advertiser on the web, as ranked by overall media presence by TNS Media Intelligence and Nielson NetRatings. Advertising Age recognized Scottrade as one of America's biggest brands in for the past three years. In 2006, CEO Rodger Riney and Moloney announced a long-term partnership with the National Hockey League's St. Louis Blues and their ownership group. Moloney negotiated the deal that named the 20,000 seat NHL and entertainment arena in St. Louis the "Scottrade Center." Chris is a widely published author and speaker on interactive marketing, and customer loyalty research & marketing, with over 300 media appearances to date. Prior to joining Scottrade, Chris was the Corporate Vice President of Marketing at Charter Communications and also led the loyalty marketing division of Parago - a large marketing agency based in Dallas, Texas. Prior to Parago, Chris was the Director of U.S. Strategy for the consumer marketing division of the $2 billion St. Louis-based Maritz, Inc., one of the nation's largest marketing and research firms. Under his leadership, firms like Citi, Wells Fargo, Nestle Purina and Chase launched groundbreaking marketing programs.

RECOGNITION


- Chris earned the title of "New Voice of Customer Loyalty Marketing" in 2002 by the Institute for International Research (IIR).

- In 2006, Moloney was recognized with an award from the St. Louis Business Journal as one of the "40 under 40" for his impact on business and the St. Louis community.

- In 2007, he received a "Lifetime Achievement Award" in marketing and marketing research from Frost & Sullivan - an international research and consulting firm - for his "groundbreaking" work in customer loyalty and advocacy, as well as the creation of three new research models.

Chris is an adjunct professor of marketing and management in the graduate school at Washington University in St. Louis. Chris earned an MBA from Lindenwood University where he also served as an adjunct graduate professor. He received a Bachelor of Science in Business from Missouri State University. He is a candidate for a doctorate in Integrated and Applied Sciences at St. Louis University.

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